Background
It’s a harsh reality. Human trafficking is thriving in Canada, and sex trafficking, in particular, is now prevalent in every community across the land. This isn’t something that happens somewhere else to someone else. Anyone can be a victim; it’s affecting our families, our friends, and our neighbours.
By definition, human trafficking involves the recruitment, transportation, harbouring and/or exercising control, direction or influence over the movements of a person to exploit that person – typically through sexual exploitation or forced labour.
While most Canadians express concern about human trafficking, the shocking reality is that many of us don’t really understand the issue. To bridge this gap, Strategic Objectives partnered with The Canadian Centre to End Human Trafficking (The Centre), a national, charitable organization dedicated to ending human trafficking, to raise awareness and promote its Canadian Human Trafficking Hotline, Canada’s only national hotline dedicated to the issue.
The Challenge
Human trafficking is a complex issue. Our integrated marketing program aimed to simplify and clarify the topic to connect and motivate Canadians to action.
Our goals included:
- Increase understanding of human and sex trafficking
- Equip the media and public with information on the Canadian Human Trafficking Hotline to encourage engagement and empower action
- Increase awareness of, and confidence in, the Hotline among victims and survivors of trafficking
- Drive calls and reports to the Hotline
The Solution
A Multi-Phase Campaign Centred on Love & Healthy Relationships
Our strategy development began with in-depth research including:
- Deep-dive sessions with The Centre team to fully understand the issue
- National insights survey to gauge Canadians’ understanding of human trafficking
- Focus groups with key audiences including survivors of trafficking
- Briefings with Hotline team members
- Studying human trafficking reports and other relevant campaigns
Our info gathering showed most calls to the Hotline involve sex trafficking and our key priority audiences were clear:
- Everyday Canadians, to encourage them to learn more about the issue and how to help make a difference
- Victims and survivors of trafficking, to promote calls to the Hotline
Our research helped inform our dynamic, multi-faceted integrated marketing strategy based on empathy, understanding, and education. We developed a two-wave strategy implemented over five months.
Wave One – Sex Trafficking is Happening in Our Communities
We used high-profile, national earned media relations to make big news for our survey which revealed Canadians’ appalling lack of knowledge about human trafficking:
- 77% of Canadians don’t feel they can recognize the signs of human trafficking
- Close to 60% of respondents either don’t believe, or are unaware, that human trafficking is happening in their own community
- 52% of Canadians are unaware that sex trafficking victims are often lured by someone they know
Our efforts generated immediate results and widespread awareness of the Hotline as a resource for victims and survivors, their families, and anyone wanting to learn more or report an incident.
Our clear, impactful message: You can make a difference.
Wave One Media Relations were a huge success:
- 163 articles and posts
- 14 spokesperson interviews
- 17.5 million impressions
- Most importantly, calls to the Hotline spiked, as did media and community interest
Wave Two – The World’s Most Understanding Campaign
Our fully integrated, multi-faceted marketing campaign promoting the Hotline was timed to lead up to and include National Human Trafficking Awareness Day on February 22, while also news-jacking Valentine’s Day, a time typically associated with hearts and flowers. Our advertising and content program, produced in collaboration with Good&Ready and media buyers at Hotspex Media, promoted “The World’s Most Understanding Campaign,” while our concurrent media relations program focused on the more toxic side of relationships – Is it Love or Is It Luring?
Digital and Out-of-Home Advertising
The ad campaign employed an empathetic tone essential to reaching survivors and victims, directly. Research shows that sex trafficking victims are mostly young people who are often denied access to their phones. Both digital and real-world assets became essential to connect with them, taking into consideration when and where they might have a moment alone.
- Messaging highlighted the caring and non-judgemental nature of the Hotline
- A You Are Loved logo reassured victims that someone cares, as traffickers often convince them that no one else loves them
- We took campaign messaging to the street, stores, public transit and social media
Creative Agency: Good&Ready
Media Relations
Our bold campaign threw a cold dose of reality into the typical swirl of Valentine’s Day hearts and flowers and made news! We focused on toxic behaviours that may be a precursor to sex trafficking and the importance of healthy relationships in ending these crimes. Communications elements included:
- Is it Love or is it Luring? An Opinion Editorial Article penned by Julia Drydyk, Executive Director of The Centre
- Media, Influencer and Blogger Relations timed to encompass both Valentine’s Day and National Human Trafficking Awareness Day
- An Audio News Release distributed to radio stations coast-to-coast
- Sponsored Editorial Articles and digital content in Daily Hive and Elle Canada
Influencer Partnerships and Conversations
We researched and partnered with four Influencers representative of our stakeholder groups to authentically communicate info on the issue and promote the Hotline. Some shared personal stories revealing the reality of human trafficking at the community level.
- Platforms included: Instagram, TikTok, and Podcasts
- Postings spanned from National Human Trafficking Awareness Day right up to International Women’s Day on March 8
The Result
This program achieved real and measurable change:
Calls to the Hotline reached record levels during the campaign, proving the power of communications in making a difference.
The campaign established The Canadian Centre to End Human Trafficking as a leader on this issue and positioned its Hotline as a go-to resource. Campaign results:
127.4M
impressions generated through earned and paid media
74.5M
PR impressions
665
articles, features and posts
More than 4.5 hours
TV and Radio interviews and features
37
spokesperson interviews
2,040
Hotline mentions
3
IABC Gold Quill Awards
2 IABC/Toronto OVATION Awards
Media Relations & Non-Profit Campaigns
ACE Award Winner
Toronto chapter of the Canadian Public Relations Society
Please Contact us if your brand wants to cut through the clutter and make trending, national news that differentiates you in the Canadian marketplace. We’d love to help support your brand by creating an innovative PR strategy that inspires and changes minds.
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