Since Marissa Meyer took over the reins at Yahoo, the company has made some big moves. There was Meyer’s controversial “no more work from home” rule (the fervor has now passed) which ended a long-standing tradition at Yahoo to not go to work.

Recently, Yahoo unveiled major changes to Flickr, the Yahoo-owned (and as many social pundits have pointed out, killed) photo-sharing property. Flickr, unlike its competitors, has always been the hub for photographers and individuals who are looking to have a vault for their photos. It was once the most popular photo album on the internet but has languished with the rise in mobile photography and Instagram’s adoption rates soaring.

In an effort to breathe new life into Flickr, Yahoo has announced that revisions to the service are “Biggr, Spectaculr, and Wherevr.” Flickr is now offering users one free terabyte of space (that’s a lot), a completely redesigned homepage and user profile, and an updated mobile app.

Problematically, user habits have changed. Is Flickr even relevant anymore? When was the last time you saw the Flickr icon on a website for a brand or business? It seems that most folks who want to share their photos do so using Facebook or Instagram or Twitter. Will these changes be enough to bring users back to Flickr? Let us know your opinions in the comments below.

The Flickr upgrade comes hot on the heels of Yahoo’s $1.1 billion acquisition of Tumblr – the popular micro-blogging site among young people. After the announcement was made public by the Wall Street Journal, Tumblr users were up in arms – so much so that 168,000+ Tumblr users have signed a petition in protest.

Despite the outcries, Yahoo CEO Marissa Meyer has vowed to “not screw this up” – in an attempt to squash memories of how poorly Flickr performed after its acquisition. Meyer has vowed that the two companies will operate independently of one another and that the Tumblr offices will not join the newly formed NYC Yahoo offices.

The biggest changes with the new acquisition? Tumblr users will see more ads and the possibility of Flickr integration. It all comes full circle. Tumblr needs an ad-strategy and, let’s be honest, Yahoo has built an empire on banner ads. The question is whether or not Tumblr’s users will stick around. Yes $1.1 Billion is a lot of money but the Tumblr user base is worth more than that. Tumblr has the youth market grasped firmly in its palm and as Facebook is often viewed as an “old people network,” Tumblr, with Yahoo’s help, could soon be bigger than Facebook ever was.

What are your thoughts? Let us know in the comments!

Our Toronto PR Firm, Strategic Objectives is always on top of the latest trends for the social media and PR industry. Here’s what’s trending for us for the week of May 6, 2013.

MUST ATTEND: Social Media Biz Summit 2013

On Tuesday May 14, 2013, head to Buffalo, NY for the Social Media Biz Summit where Strategic Objectives President, Deborah Weinstein will join other industry experts to speak on the subject of social media return on investment. This one-day, high-energy conference is a must attend for any business looking to measure, track and evaluate the ROI of their social media efforts.

Not only does the speaker line-up include Deborah Weinstein but also Sam Fiorella, Ted Curtin, Sean McGinnis, Josepf Haslam, Ric Dragon and many more.

SMBSbanner1

For more information on SMBS13, check out the website here. To register, click here.

YouTube Preview Image

SOCIAL MEDIA GOODIES

Social Media Campaigns Need Objectives

UK sales director, Bruce Daisley, says that social media campaigns cannot just be exciting and cool, they need objectives. At Strategic Objectives, we agree – we also know that those objectives need to be strategic.  When questioned about flash campaigns gone wrong (the ones that end up getting more attention for their stupidity vs their success) Daisley said, “they breed caution, and this is probably not a bad thing.” Our Social PR team could not agree more. All marketing/communications campaigns need incredibly precise objectives and every aspect of the campaign needs to be aligned with these objectives. From execution to measurement, it all comes down to “what are our objectives?” When it comes to building, maintaining and protecting brands, a strategic approach with clearly defined objectives is a must. You can read more from Bruce Daisley at Marketing UK here.

Distributing Social Media Content Like a Pro

If you’re creating or curating social media content, it can be a challenge to get your fans and followers to read your content. Jennifer Kane, a featured contributor at sheownsit, encourages users to create a “distribution matrix” shaped like a pyramid. At the top of the pyramid is the company’s social media “power platform” – for Strategic Objectives, Google Analytics tells us that this is Twitter (based on the amount of social media referral traffic we achieve).  The next platform that Kane recommends is a “player platform” where one can “play” with the content they’ve created. For SO, this is our LinkedIn company page. Kane goes on to recommend two more platforms: placeholder and repurpose. You can read more about the final two platforms from sheownsit here.

B2B Content Marketing: It’s All About Leads and Original Content

According to research done by digital publishing software providers Uberflip, 1% of B2B marketers use content marketing and 68% of CMOs plan to increase their content marketing budget in 2013. Unsurprisingly, B2B marketers are using content marketing to affect the top of the sales funnel. 82% of B2B marketers are hoping to engage customers and prospects and 55% are looking to drive sales. For marketers, Social Media is the top content marketing tactic and 94% are creating content from scratch, rather than curating. As content marketing rises in popularity and importance, trends that B2B marketers are setting are important to watch. Early adopters tend to showcase how “the rest of the world” will be using a platform, strategy or tactic so it’s of the utmost importance to keep an eye on the latest trends. You can read more about B2B Content Marketing research from Business2Community here.

SOCIAL MEDIA BONUS ROUND

Starbucks Presses Social Media Onward

Exercising Caution using LinkedIn’s Mention Feature

Applying Yourself Socially – Taking Advantage of All Social Media Marketing Sources Possible

How To Destroy Your Social Media Credibility Through Automation

The Best Twitter Accounts for Entrepreneurs

From Social to Digital Engagement: The Shift is Coming

Social Media: LET YOUR FANS TALK!!

The Rise of Citizen Journalism

6 New Google Glass Demos Worth a Watch

Are You Ignoring Your Real Customer’s Buying Behavior?

Why Facebook’s Graph Search Could be Doomed

Google Rewards App Developers Using Google+ Sign-In With Better Visibility on Google Search

Twitter Focuses on Local Trends

Finding Keywords: The First Step to Blogging Success

Future of Search Integrates Information with Social

15 Alarming Facts About Brands

LEADERSHIP CORNER: Leadership is a Relational Skill

Want to know how affective a leader is? Ask those who are being led, says Scott Edinger, contributor at Forbes. Leadership is a relational skill – it’s about how you interact with others, it’s about building and maintaining a relationship. Edinger offers seven steps for improving the effectiveness of your leadership efforts which include expressing genuine care and concern; establishing high standards; the perspective of others; and four more. For those in a leadership or management position, some of the concepts may appear to be easy but, in reality, in order to do them well and improve your leadership mindset, they are actually difficult to accomplish. You can read all seven tips from Forbes here. After you’ve read them, be sure to keep your improvement efforts consistent and at the forefront of your mind. Good luck!  

SO DISTRACTED: Something to Click On

The best retelling of The Matrix ever:

YouTube Preview Image

Our Toronto PR Firm is always striving to stay on top of the latest trends in the social media and public relations world. Here’s what’s trending for all of us this week at Strategic Objectives.

SOPRoud – SO Wins GOLD

The CPRS Ace Awards 2013 Gala at the Arcadian Court, Toronto, ON, Wednesday, April 24, 2013. CPRS Toronto/The Canadian Press Images PHOTO/Stephanie Lake

On Wednesday April 24, 2013, Strategic Objectives took home GOLD at the CPRS ACE Awards for Best Media Relations for our amazing OREO 100th Birthday Campaign. Strategic Objectives was also honoured as “Best in Show” for Most Creative Campaign. Our team was delighted to share the honour with our Oreo Canada clients who attended the show with us. We couldn’t be happier to add this honour to our list of more than 150 Awards – cementing our place as Canada’s most award-winning independent PR agency!

SOCIAL MEDIA GOODIES

How to Improve Your Social Media Calls to Action

“What’s the ROI?” is the question most often asked of our Social PR team. We often respond with our own questions around objectives, social exposure and more. Our strategy ultimately looks to utilize some sort of call to action. The Social Media Examiner has outlined seven great tips for you to improve your social calls to action and it all starts with determining what you want your prospective customers to do. It ends with measuring the results. In the middle, you need to answer the question of “what’s in it for me” for your prospective customer, motivate, optimize, be consistent, test, and finally – measure. You can find more detail on these tips to improve your calls to action here.

How to Determine if a Facebook Business Page Has Fake Fans

In the social media world, there’s an implied rule of perception: if an individual, brand, business or organization has a large amount of followers, they’re probably legit. It’s the social trust factor of perception. On Twitter there’s a great tool by Status People to determine the percentage of a user’s fake/inactive followers. To determine whether or not a Facebook Page has fake fans, you’ll need to do a little more sleuthing (and make some independent judgment calls). You’ll want to verify the source city/location and age of the fans; see how many people are “talking about this” on the page; determine who is engaging with the content; and track the jump in the fan base. For a deeper dive into how to do this, check out this great post from The Marketing Nutz here.

The Right Social Media Moves that Work

Social CEO Dave Kerpen recently sat down with INC magazine to discuss the ultimate social media moves that really work. The CEO of Likeable Media is noted as being a guy who personally responds to thoustands of Tweets, emails, and messages every day. His tips for social media success: Listen, Respond, Tell a Story, Be You, Advertise Better, Give Stuff Away; and be Grateful. Kerpen dives into the list above in much greater detail with some inspiring takeaways from INC.com here.

SOCIAL MEDIA BONUS ROUND

New Google Analytics Tool: Customer Journey to Online Purchase

5 Things You Didn’t Know About Your Brain

Are Negative Twitter Messages Contagious?

4 Secrets of a Successful Digital Content Strategy

LinkedIn Launches ‘Contacts’ to Help You Foster Your Professional Network

Creating vs Curating Social Media Content for Your Business

Xerox’s CMO on Leading by Example in Social Media

Is Social Too Noisy to be Useful?

17 Types of Content People Love to Share

Tracking What Matters: A New Mindset for Evaluating PR

New Mobile Layout for Facebook Pages Now Available

PR STORY OF THE WEEK: Everyone Hates Hyundai’s Pipe Job Ad

South Korean automaker, Hyundai has been in some hot water the last week based on a terrible advertising strategy for their European iX35 which boasts “100% water emissions.” In this week’s PR Story of the Week, we ask ourselves, “what were they thinking?” Take a look for yourself:

YouTube Preview Image

 We’ll update as necessary as Hyundai has been working around the clock filing copyright violations against reposts of the above ad (the original has since been taken down). Suffice to say, the ad is insensitive, very insensitive. Due to fierce public criticism, the ad has been pulled and Hyundai America has distanced themselves from their European colleagues by issuing a statement that reads, “We at Hyundai Motor America are shocked and saddened by the depiction of a suicide attempt in an inappropriate European video featuring a Hyundai. Suicide merits thoughtful discussion, not this type of treatment.”

Ok thanks Hyundai Motor America but it seems that you’ve forgotten that this is 2013 and the average consumer cannot distinguish between the European version and the American version – it’s still under the “Hyundai” banner and your brand is still associated with it. Rather than blaming (shaming) your Euro division, take responsibility as one, unified company and apologize.

What do you think of Hyundai’s moves here? Let us know in the comments.

SO DISTRACTED: SOMETHING TO CLICK ON

Coachella wrapped up last week and Jimmy Kimmel, being awesome, sent a camera crew and asked people what they thought about fake bands. The responses are pure gold:

YouTube Preview Image

 

Here’s what’s trending for our Toronto PR Firm, Strategic Objectives for April 22, 2013. Feel free to share this post and let us know what’s trending for you in the comments!

SOCIAL MEDIA GOODIES

Twitter’s New Keyword Targeting System a ‘Vital’ Tool for Marketers

Last week, Twitter released a new feature that gives marketers the ability to target users based on what they tweet. Marketers (using Twitter’s advertising platform) can target potential customers based on what Twitter describes as “signals of intent”. What does this mean? Twitter has refined the ability for marketers to fill their sales funnel based on users who are likely to purchase their product or service. Twitter’s real-time nature will allow for this new algorithm of promoted tweets to direct advertising to customers in the midst of their purchasing decision. How do you feel about the new feature? Do you want your purchase cycle to be interrupted by advertising? Let us know in the comments and read more about the new feature from ClickZ here.

Making the Most of LinkedIn Insights

LinkedIn is a valuable source of new business and top talent. It’s also a great place to have a company profile (you can check out the Strategic Objectives company profile here). In addition to having a presence, LinkedIn provides built-in insights and analytics to help you measure your corporate social media efforts. LinkedIn provides three sets of statistics for you to measure: per post, follower, and page insights. Each set provides its own unique benefits and you can read more about them from Social Media Today here.

People Are Going to Start Talking to Ads on Their Phone

Yes, you read that correctly. Software developer Nuance recently released a service called Voice Ads and, you guessed it, you talk to an advertisement on your phone. Seems ridiculous, yes, but Nuance seems to think otherwise and that Voice Ads are the next big thing in advertising. According to Peter Mahoney, CMO for Nuance, people will have “a real live relationship with [brands].” Are you ready to start speaking to advertisements on your phone? Let us know in the comments and read more about talking ads from Business Insider here.

SOCIAL MEDIA BONUS ROUND

Customer Acquisition is Harder on Twitter Than it Was 3 Years Ago

100 Things to Tweet About on Twitter Besides Yourself

5 Reasons Facebook Home Will Not Hit the Mainstream

How To Attribute Comparable Value to Search and Social Campaigns

When is the Best Time to Tweet?

5 Essential Social Media Metrics to Track and How to Improve Them

5 Creative Uses for Google Alerts

Who are the Top 50 Social Media Power Influencers, 2013?

Why LinkedIn Dumped HTML5 and Went Native for its Mobile Apps

5 Ways to Protect Your Website from Google SEO Penalties

Relying Too Heavily on Facebook Ads is a Big Mistake

PR Story of the Week – Dove’s Real Beauty Sketches

Last week, Dove released their “Real Beauty” sketches where they asked women to come into a room and describe their appearance to a forensic sketch artist. While they were waiting for their sketch, they were paired up with another woman who then had to go in and describe the person they spoke with. The results were, as you can imagine, two very different accounts of one woman’s appearance. Watch it here:

YouTube Preview Image

While the vast majority of the comments on the video are positive, the video is receiving some criticism in the way that it portrays beauty. Namely that the video features traditionally attractive white women, it defines beauty as being thin and young, it positions beauty as a yardstick by which women measure themselves, it shows women as their own enemies, and it’s hypocritical as Dove is the sister brand of Unilever’s Axe – which is traditionally misogynistic; and Slim-Fast. AdWeek sums up the critiques here.

In addition to some criticism, the video has been (hilariously) parodied by men:

YouTube Preview Image

What do you think? Do you agree with the criticism of the video or does it portray a great message to inspire women? Let us know in the comments.

SO DISTRACTED: SOMETHING TO CLICK ON

This image (via this NSFW Facebook Page):

chewbacca

Every week, our Toronto PR Firm likes to stay on top of the latest trends, social networks and tips for PR professionals. Here’s what’s trending for us this week.

SOCIAL MEDIA GOODIES

The Second Coming of Facebook

Since the first iterations of Facebook’s smartphone app, users and experts alike have had a unified voice – they just don’t get it. Facebook is looking to change the long-standing perception that it doesn’t understand mobile with the release of its new “Facebook Home” for the Android OS. Facebook ignored the trend of native smartphone applications and focused on web-based browsing until the masses raised their hands in revolt and Facebook finally created their own app. Facebook has stated (time and time again) that they will not create their own “Facebook Phone” and would rather just have a deeper integration with the OS itself. Well Facebook seems to have done just that with Facebook Home for Android. To read more on Facebook Home, its impact on the mobile landscape and what it means for Facebook’s business future, check out the full report from CNN Money here.

5 Emerging Social Networks PR Pros Must Know

Another day, another new social network popping up. We’re all aware of the big four: Facebook, LinkedIn, Twitter, and YouTube, but there are tons of new networks emerging on the social sphere every day. PR Daily has identified five new social networks that PR pros need to know but more importantly, why PR pros should care. You can check them out here.

In Social Media, Worlds are Colliding

Do you feel like every social network is basically the same thing with a different skin? You’re not alone. As the social networks vie to stay relevant, each of them are adopting something from a different network. @mentions, #hashtags and more are being adopted across all of the major social networks. Facebook recently added web-search as a prime feature of the site and will soon be adding Hashtags. Twitter recently added embedded media (but not Instagram). LinkedIn will be rolling out new conversation features. All of these ‘new’ features for the networks are part of a strategy called ‘log on and stay on’ – the networks want you hanging out (and clicking on ads). You  can read more about these colliding worlds from Yahoo Finance here.

SOCIAL MEDIA CONFERENCE – MUST ATTEND!

You still have time to get your Passport updated so that you can venture to Buffalo New York to attend the Social Media Biz Summit on Tuesday May 14, 2013! The fabulous event will be taking place at the Canisius College Montante Center in Buffalo, NY and will be packed with info sessions, interactive breakouts, networking, and loads of laughs. The all-star speaker line-up includes Ric Dragon, Josepf Haslam, Sam Fiorella, Ted Rubin and our wonderful Toronto PR Agency President, Deborah Weinstein! Be sure to register today!

smbsbanner

SOCIAL MEDIA BONUS ROUND

The Most Important Search Engine You’ve Never Heard Of

40 Million People Can’t Be Wrong – The Secrets of Viral

Wolfram|Alpha Delivers Personal Facebook Analytics

Emotion is Currency: A Five-Point Plan for Effective Sustainability Communications

Why Game Developers are Flocking to Sony and Fleeing from Microsoft

LinkedIn is Preferred by Executives

6 Non-Business Books That Will Make You Smarter

Secrets Behind the Psychology of Social Media Communities

Customer Experience is the Differentiator

12 Powerful Ways Good Design Propels Business ROI

How Small Businesses Can Find Their Tweethearts

LEADERSHIP CORNER

Keys to Recruiting the Best of the Best

Our Toronto PR firm is SO PRoud to have the best group of PR professionals Canada has to offer. Thanks to a thriving internship program and a great network of go-getters and folks who are looking to make a difference in the lives of Canadians each and every day. If you’re finding it difficult to find top talent, be sure to follow these five keys to recruiting from Inc magazine. They include using your current employees, keeping your standards high, and our personal favourite, the “drink a beer with me” test. You can find more details and the final two keys from Inc here.

SO DISTRACTED: SOMETHING TO CLICK ON

PSY is back. Will this have the appeal of Gangnam Style?

YouTube Preview Image

Our Toronto PR firm, Strategic Objectives, is always in the know when it comes to social media and public relations. Check out what’s trending for us this week!

A #PR Must!

Why Counselors Academy is a Must for PR Firm Leaders

CAPRSAOur Strategic Objectives Toronto PR team is constantly challenged to create, innovative, results-driven programs that meet and exceed client expectations. We consume info from around the world voraciously, and always aspire to produce leading-edge PR campaigns that set global best-practices for the big-name brands we are PRivledged to rePResent.

But when it comes to the business of running a successful PR agency, our firm partners, Deborah Weinstein and Judy Lewis, look to their peers from around the world for inspiration and handy-dandy tips on how to lead at the bleeding-edge.

One tried and true repository of PR agency leadership wisdom is Counselors Academy, #CAprsa, the senior division of PRSA, the Public Relations Society of America, where agency leaders meet for real, once a year.

Our partners, who have attended the annual CAprsa Spring Conference for more than a decade, don’t/ won’t miss it, and this year Deborah joined the illustrious ranks of Counselors Academy Executive Committee to give back to our community.

For more on why Counselors Academy is a MUST for PR Agency Leaders, please check out her post on Spin Sucks.

SOCIAL MEDIA GOODIES

5 Reasons Businesses Should Care About Hashtags 

Although the hashtag is no longer considered a new phenomenon, many brands find themselves unacquainted with it. A recent survey found that 58 per cent of respondents utilized hashtags on a regular basis, and 71 per cent of regular hashtag users do so from their mobile devices. As the hashtag becomes increasingly more ubiquitous on social media platforms like Twitter (and most recently, Facebook!), businesses have discovered more innovative ways to use them.

Whether your brand is new to the hashtag, or uses it religiously, keep in mind these five ways your business can benefit: tracking promotions, unifying your brand, participating in conversations, targeting your audience, and showcase innovation. To learn more about how your brand can reap MEGA rewards from using hashtags effectively, click here.

A Dozen Ways to Use the New Linkedin Mentions

Last week, Linkedin launched its latest feature called Mentions, a new way for members to engage with others in professional conversation by mentioning their connections and companies they follow on the Linkedin Homepage. Now, users can easily capture the attention of their colleagues and industry members by mentioning them in posts.

From sharing content a connection may be interested in, to highlighting a colleague’s most recent career promotion, using Mentions on Linkedin can be beneficial for you and your peers. For more ideas on how to use the new Linkedin Mentions, click here.

#Koodonation in Victoria!

The Strategic Objectives team visited Victoria, BC this weekend to represent our amazing client, Koodonation. Our Toronto PR firm launched Koodonation.com – Canada’s first-ever microvolunteering website and were on site at the United Way’s “Volunteering With Benefits” event at the gorgeous University of Victoria. The event was attended by local volunteers and non profits looking for a way to give back. Our team was on hand spreading the news that Koodonation is the perfect place to give back from the comfort of your own home in 15 minutes or less! Everyone at the event remarked that Koodonation is the perfect place to volunteer even if you don’t have the time.

Koodonation accepts citizens in Victoria, British Columbia at the UnitedNOW event at U-Vic

Koodonation accepts citizens in Victoria, British Columbia at the UnitedNOW event at U-Vic

Microvolunteers sign up for Koodonation - quick, free, easy!

Microvolunteers sign up for Koodonation – quick, free, easy!

SOCIAL MEDIA BONUS ROUND

8 Highly Profitable Ways to Win Customer Referrals

Twitter Relaunches Twitter For Business, Offers Companies Tips For Success

How to Write User-Friendly Content That Google Will Love, Too

Great tips! 4 Ways to Spring Clean Your #Brand

How Facebook Hashtags Will Affect Advertisers 

5 Trends You Will Want to Pay Attention to in 2013

The 5 Most Important New Companies You Need to Know

10 innovative uses of Pinterest

3 Awesome LinkedIn Groups For Social Media Strategists

Want a career in social media? Here are 4 things to know! 

Can Google Hangouts replace press conferences?

15 Stats Brands Should Know About Instagram

Facebook Unveils Home For Android

PR STORY OF THE WEEK 

Target Responds to Plus-Size ‘Manatee Grey’ Dress Fiasco

Last week, a Target shopper noticed that the colour of a grey plus-size dress was listed on the company website as “Manatee Grey”, while that same dress in regular sizes was listed as “Dark Heather Grey”. Houston, we have a problem…

As expected, would-be Target customer Susan Clemens voiced her disgust over Twitter:

Target

In reaction to her outrage, Target managed to provide a timely and sympathetic response, leading to some well-deserved social applause from the Twittersphere and others in the online community.

Target 2

Not only did Target address the problem quickly, the company’s spokesperson Joshua Thomas provided a clear explanation for the mix up to Forbes: Manatee Grey is, in fact, a standard colour name used across Target products for plus-size as well as non-plus-size items. It turns out there were two different buyers responsible for the dresses, leading to the use of two different colour names without consulting one another. Makes sense to us! Bravo Target for a well-executed and timely response. Read more about it here.

SO DISTRACTED: SOMETHING TO CLICK ON

Here’s a magic trick that will warm your hearts and bring joy to your busy Mondays! Take a minute to watch this MEGA #HumanityWin!

YouTube Preview Image

 

Our Toronto PR firm, Strategic Objectives, loves to stay ahead of the curve when it comes to social media and public relations. Check out what’s trending for us this week!

A MUST-READ!

If women don’t help other women who will? The question popped to mind as we read our hot-off-the-press copy of “Women in High Gear: A Guide for Entrepreneurs, On-Rampers, and Aspiring Executives,” a new book by Anne Deeter Gallaher and Amy Howell.

The book tracks the two authors – both heads of their own independent PR agencies – through their hyper-active careers as mothers, entrepreneurs and social media mavens. It’s loaded with handy-dandy tips and advice for women (and men), on how to live a fulfilling personal and professional life.

Both straight-shooting, tough-talking business women, Gallaher and Howell’s easy-to-read book openly charts their careers confronting and overcoming business challenges with a positive, can-do attitude supported by smart ideas and better solutions.

There are lots of transferable leadership lessons to learn, and the book’s chatty, informal attitude makes it useful and accessible to everyone ranging from newbie careerist to arriviste to Social CEO. A delightful #MUSTread for aspiring entrepreneurs.

SOCIAL MEDIA GOODIES

Maximize the Impact of Your Story with Social Media

Social media channels have changed the way brands interact with their audiences. Through social platforms like Facebook and Twitter, consumers are gaining control over the way a brand’s story is told. Audiences can modify a company’s corporate narrative by simply making their opinions public, and it’s becoming increasingly more difficult to control what they say. When comments are positive, your brand’s ideas can gain traction, but when the comments are negative, your vision can die. That’s why it is so important to use social media in a way that maximizes the impact of your story.

There are five steps to keep in mind to effectively communicate your message: observe your audience’s behaviour, provide a channel, ask for input, spread your idea, and gauge the connection you’ve made with them. To learn more about maximizing your brand story online, click here.

An Important Lesson for Brands: Brought to you by Ford

On March 22, 2013, disturbing print ads depicting women bound and gagged in the back of a Ford Figo took the Internet by storm, and sparked furious backlash against the car company. The problem was, Ford had nothing to do with it. Although the ads were never requested, seen, or approved by Ford, the court of public opinion says Ford gets the blame – its name and logo were all over the images.

In the age of social media and instant news, it hardly matters if the full story is reported. Many people don’t read the articles and are constantly being bombarded on social media by images alone. This debacle can teach brands an important lesson about the nature of social media. To read more about the Ford fiasco, click here.

SOCIAL MEDIA BONUS ROUND

Analyzing the ROI of Social Media Marketing 

How to Jumpstart Engagement on Twitter

Four Steps to Creating a Blogger Outreach Program

The 5 Worst Stereotypes About Social Media Managers  

Linkedin’s New Search Aims for More Engagement

Why Dictatorial CEOs Increasingly Put Their Companies at Risk

5 Ways Social Media Has Forever Changed the Way We Work  

The 21 Principles of Persuasion 

Linkedin Now No. 1 Tool of Top Sales Reps 

Facebook Starts Selling Retargeted News Feed Ads Via FBX 

4 Things You Need to be Doing on Social Media Now

Star Trek Logo Appears Over London Sky for Earth Hour

PR STORY OF THE WEEK 

YouTube Says Its Shutting Down in April Fools’ Day Prank

In the wake of today’s April Fools’ Day, the team at YouTube announced that they will be shutting down after eight years of business. The video-sharing website teamed up with The Onion to create a video explaining how the site was set up as part of a contest to find the best home video on the web. The company explained that every video on the site will be reviewed by a panel of judges and will take 10 years to watch them all before announcing a winner in 2023.

The clip features cameos from Antoine Dodson, David After Dentist and even Charlie and his brother, from the ‘Charlie Bit My Finder’ finger video. It’s no secret that April Fools’ is a big part the Google and YouTube culture, they made it quite clear by pulling off this hilarious prank. Click here to read more about it.

YouTube Preview Image

SO DISTRACTED: SOMETHING TO CLICK ON

In the good spirit of April Fools, check out this extremely scary prank played in Brazil! Hopefully, your Mondays all get off to a better start…

YouTube Preview Image

Here’s what’s trending this week for all of us at Strategic Objectives, a Toronto PR Agency specializing in public relations and social media.

SOCIAL MEDIA GOODIES

Happy 7th Birthday Twitter! 

Happy birthday Twitter!  Last Thursday marked the 7th anniversary of Twitter co-founder Jack Dorsey’s first Tweet. The social network celebrated its 7th birthday by releasing a creative video outlining some of the most interesting stats about the company, including the first Tweet from space and the #Jan25 hashtag that documented the 2011 revolution in Egypt.

Using the hashtag #Twitter7, users from all over the world wished Twitter a happy birthday and celebrated its many milestones. To learn more about Twitter’s accomplishments over the past seven years, click here!

YouTube Preview Image

The Anatomy of an Apology

Simply saying ‘we’re sorry’ just won’t cut it anymore. An apology is one of the most crucial elements to any crisis communication strategy. Delivering a powerful and effective one can be challenging, which is why being proactive with negative communication is key, especially in the age of social conversation.

There are three parts that make up the anatomy of an apology: the tone and intent, the delivery, and your actions beyond words. Keeping these three elements in mind before issuing an apology can help PR professionals manage a crisis successfully. To learn more about the anatomy of an apology, click here.

SOCIAL MEDIA BONUS ROUND

15 Social Media Tips from Dr. Seuss 

What Happens When You’re Made a Meme

How to Get More Facebook Shares 

30 Inspiring Quotes about Business, Marketing, and Creativity 

On Social Media? Get Real or Die

4 Steps to Turning Big #Data into Business Impact  

Content Marketing – How to Pick the Best Tools and Put Them to Work

How to Keep 2 million Twitter Followers Entertained and Instructed 

Facebook Rolls Out Improved Targeting for Advertisers 

15 Alarming Stats about Banner Ads

PR STORY OF THE WEEK 

Oreo Again Dunks The Competition on Twitter!

Earlier in March, OREO and Kit Kat demonstrated some friendly competition over Twitter as they battled for the affection of @Laura_ellenxx, a chocolate-lover who sent out this Tweet:

KITKATOREO1

Kit Kat, using a creative Tic-Tac-Toe approach, challenged OREO to a social duel.

KTKATOREO2

But, as per usual, OREO demonstrated a level of unmatched social savvy, showcasing its cleverness and wit.

KITKATOREO3

The Twitterverse deemed OREO victorious, and chocola-vore @Laura_ellenxx could not have been more pleased!

KITKATOREO4

In today’s PR landscape, social media can present valuable and rewarding opportunities to brands like Kit Kat and Oreo, to outshine competitors and highlight their corporate brand stories. Taking advantage of such opportunities in a timely and playful way should be a lesson to all PR practitioners. To learn more about the Oreo vs. Kit Kat Twitter showdown, click here.

SO DISTRACTED: SOMETHING TO CLICK ON

Here’s a musical treat for your Monday! A recent Internet phenomenon called “Goat Dubs” is taking over the web. Check out this compilation of top 40 hits with parts dubbed over by goat, enjoy!

YouTube Preview Image

 

 

“The business of business should not just be about money, it should be about responsibility, it should be about public good, not private greed”

Dame Anita Roddick, Human Rights Activist and Founder, The Body Shop.  1942-2007

I’ve been blessed through my close to thirty years leading our Toronto PR agency, Strategic Objectives, to have partnered with many of the world’s leading brands, businesses and organizations to create breakthrough programs that build positive, actionable public awareness, affiliation, share of mind, share of heart, and the all-important market share.

From online banking and automotive to beauty, health and wellness, tech, tea, beer, booze and chocolate (beyond Willy Wonka’s wildest dream!), our full-service, independent Toronto PR agency, Strategic Objectives, has been privileged to help launch, grow, maintain, support and protect forward-thinking brands in their bids for the hearts, minds and wallets of Canadian consumers.

CSR A-List Logo

The Business of Doing Good: A Win Win for Society

We’ve been honoured since the eighties to work with many world-leading brands that believe in supporting their communities with breakthrough CSR – corporate social responsibility – and sponsorship programs that build positive public awareness, raise funds, change minds and make for a better world.

In 2012 our Strategic Objectives team was thrilled to be named to the PR News Top TEN CSR Agency A-List – the only all-Canadian firm to make the cut. This is due, in large part, to the brave and generous clients we get to work with, and the out-of-the-box, brand and community building, mind-changing, change-driving initiatives they empower and partner with us to create.

Doing good is good for business and it is an honour to spread good news and build buzz for community-spirited brands that believe in social responsibility as part of their culture and values; and to innovate, integrate and orchestrate an amazing breadth of social-good, community-involvement and sponsorship programs for a breathtaking variety of brands including:

  • Pfizer, Sanofi, Dyson, Hudson’s Bay, Koodo Mobile, LCBO, Diageo, Kruger Products, Build-A-Bear Workshop, M&M Meat Shops and The Body Shop,  to name drop only a few …

Our clients’ social good programs have the power to effect positive change, while growing share and driving sales. The business of doing good by doing good is a win win for society.

The Mother of Invention: Profits with Principles

Nowhere is the Power of PR to build brands, and change minds more evident, or measureable, than in our work with The Body Shop in Canada, our longest-standing client at 27 years. The Mother of Invention when it comes to inspiring and activating community engagement, The Body Shop serves as a benchmark for corporate social responsibility around the world.

It has become recognized as the gold standard for doing the right thing for the right reasons. The Body Shop was named to the PR News, Hall of Fame in 2012.

Strategic Objectives’ inspirational mentor, Dame Anita Roddick

Strategic Objectives’ inspirational mentor, Dame Anita Roddick

Founded by Dame Anita Roddick in 1976, The Body Shop is the original, natural, ethical beauty retailer. With shops across Canada and thousands around the world, it has long been guided by its philosophy, “Profits with Principles.” An outspoken critic of the cosmetics industry and trailblazer from the outset, Anita Roddick was a retail visionary we were proud to call our friend for more than 20 years. Anita was the first to speak out and align her beauty brand with meaningful, often controversial, issues ranging from Against Animal Testing to Save the Rainforest and supporting Community Trade. The global retailer now works with more than 30 Community Trade suppliers to build businesses in more than 20 countries, helping some 25,000 people earn sustainable income.

United Nations Grand Award

“It was wonderful and thrilling to watch your entire Strategic Objectives team work with Military precision. You are a lesson to us all in how to work with clients and the media and still find time to laugh”  

Anita Roddick, Founder, The Body Shop

An outspoken advocate for cruelty-free cosmetics, Anita Roddick was the first beauty retailer to speak out for cruelty-free beauty, and her dream came true on Monday March 11, 2013, when the European Union instituted its final total ban on the importation and sale of cosmetics tested on animals.

The Body Shop has never walked away from difficult issues. Rather, it is a leading voice on fundamental issues of human rights that so many companies shy away from. Our campaign “In the Name of Love: STOP Violence Against Women,” which we developed in collaboration with The Body Shop Canada, created ground-breaking public awareness and earned the exclusive United Nations Grand Award for Outstanding Achievement in Public Relations for being the first to bring this issue of public concern to mass attention, back in 1994.

UN AWARD SO-TBS2

Stop Violence Against Women

The Body Shop has been involved in Violence Against Women prevention ever since. Its “STOP S*X Trafficking of Children and Young People” campaign, a global partnership with ECPAT International (End Child Prostitution, Child Pornography and Trafficking of Children for Sexual Purposes), and Beyond Borders and The Somaly Mam Foundation in Canada, is an excellent case in point.

Stop Sex Trafficking

Winner, of the IABC/Toronto People’s Choice Award 2012, more than 460,000 Canadians signed The Body Shop’s  online petition calling for Canada’s government to take action. The petition was presented to our Minister of Public Safety, Vic Toews, at one of The Body Shop’s Ottawa stores, and the federal government integrated a plan of action to address human trafficking in its new Get-tough on Crime bill, within a year.

Canada’s Minister of Public Safety, Vic Toews, accepts The Body Shop petition in Ottawa

Canada’s Minister of Public Safety, Vic Toews, accepts The Body Shop petition in Ottawa

A Brand Built by PR

What’s unique about The Body Shop is that it’s a brand built by PR and social influence. It has propelled its persona, its products, causes and success through PR and non-traditional marketing by forging deep, long-standing and transparent relationships with the traditional, online and social media; key influencers and stakeholders; community activists, consumers and its knowledgeable, engaged and dedicated staff.

At The Body Shop, beauty means more than hope in a bottle, a magic elixir that erases wrinkles well-earned through a lifetime of experience. At The Body Shop beauty is a celebration of life potential: of giving, caring, sharing and community

The Body Shop proves beyond a shadow of a doubt that Profits with Principles is good for business, good for the community and good for the world. Its social influence gives consumers tangible, good reasons to affiliate with its products and causes; and the motivation to become loyal advocates for the brand.

Congratulations and RIP Anita, you done good.

_____________________________________________

DW PhotoDeborah Weinstein is president of Toronto PR firm, Strategic Objectives, IABC/Toronto PR Agency of the Year 2012, 2011 and 2009; and the only all-Canadian firm named to the PR News Top 10 CSR Agency A-List 2012 and the United Nations Grand Award for Outstanding Achievement in Public Relations. Deborah was honoured to receive the Queen’s Golden and Diamond Jubilee Medals for Outstanding Service to Canada and its Communication Industry. She is a member of the PRSA (Public Relations Society of America) Counselors Academy Executive Committee.

Follow her on Twitter @debweinstein

Watch Deborah’s Excellent Entrepreneurial Adventure here

Here’s what’s trending for our Toronto PR Agency this week. What’s trending for you? Let us know in the comments!

MONDAY INSPIRATION

Often our NOW Trending @SO_pr blog posts are a compilation of the latest Social Media and Social PR factoids, industry trends, PR wins and fails, and some fun. We wanted to start this Monday off with a little inspiration. Sasha Digiulian, professional rock climber and niece of Strategic Objectives’ founding partners Deborah Weinstein and Judy Lewis, has been making news for a number of years now and we love this video from Oprah’s “Super Soul Sunday.” The combination of the inspiring climb, the words of Theodore Roosevelt narrated by Oprah encompass everything our Toronto Public Relations Agency is all about: leadership, inspiration, reaching for the top, never giving up. We’re SO PRoud of Sasha. Check out the video here:

SOCIAL MEDIA GOODIES

Six Things Online Marketers Are Doing Right!

In the Social PR world, you’ll often hear about some of the worst social media disasters and #fails because they hold some great lessons of what NOT to do. In fact, reading the majority of social media articles out there, one would think that there are no successful social media activities. One would be wrong in thinking so. As social marketing matures from its infancy and self-proclaimed “social media gurus” get culled from the herd of legitimate social marketers, Search Engine Watch has identified six things that online marketers are doing right. From using data and analytics to inform decisions, choosing the right network (not every network), and taking advantage of the many tools out there, social marketers are actually doing a pretty good job. You can read all six things that online marketers are doing right here.

Whales, Social Gamers, and the Social Networks You Don’t Think About

The video game industry is a multi-billion dollar-a-year industry and, unless you dabble in video games, it’s unlikely that you even considered the spending power and the incredibly diverse market and community that exists in the gaming world. In the social gaming world, “whales” are approximately 2% of the community that are spending more money than anybody else. They spend money to beat opponents and their loyalty (obsession?) with social gaming is greater than anybody else’s. Microtransations to get a leg up in a game took the world by storm when Farmville came to market a few years ago and users would spend real money on fake farms. But why do they do it? Venture Beat interviewed some social gaming “whales” and produced their findings here. With the popularity of microtransactions, can the big players in the traditional gaming market capitalize on social gaming? Will the next generation consoles and new wave of social gaming be able to work together to monetize this growing market? With the upcoming release of the PS4 and the XBOX 720, we will have to wait and see.

No, PR Does Not Look More Like Advertising

A recent op-ed on PR Daily stated that “The PR industry today looks an awful lot like advertising” and generated a great deal of comments by other PR professionals. It spawned a rebuttal op-ed which argues that advertising is actually starting to look a lot more like PR. As PR professionals, we are storytellers – we use third party endorsements, stories and other tactics to build brand affinity and drive sales. The rebuttal op-ed argues that consumers are getting tired of “interruption marketing” – you know, that annoying pop-up you get when you click on a link for an article you’re trying to read. PR is the natural winner as it works seamlessly with the consumer’s news cycle and circumvents the interruption. You can read the rebuttal from PR Daily here.

SOCIAL MEDIA BONUS ROUND

Using Sources in the Social Media Age

25 Things You’ll Have to Explain to Your Kids About Marketing One Day

Why Your Marketing Campaign Sucks

Facebook to Add Hashtag Functionality

Mom Poses as an 11-year-old to Protect Daughter from Online Predator

Communicating CSR: Four Lessons from Chevron and IBM

In the Multi Screen World, Context is King

SO DISTRACTED: SOMETHING TO CLICK ON

Last week, Pepsi Max and Jeff Gordon released an amazing viral video. If you haven’t seen it, check out Jeff Gordon scaring the pants off an unsuspecting car salesman. It’s a pretty incredible feat in video virality. It’s on-brand and strikes an emotional connection with the audience by creating the feeling of “imagine if that was me!” 25 million+ views in under a week is incredibly impressive. You can check it out here:

YouTube Preview Image